Step 1: Check the file

Please make sure that the file is:

100mb or less,
Has less than 75 min of audio
The file type is MP3 or .WAV

Step 2: Re-upload the file again

Step 3: Use laptop/desktop

If you are using your phone to upload files, try re-uploading the files on your laptop/desktop

If there are still issues, please contact support@fireflies.ai
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